Support
Fitspin · updated 28 October 2026
Need a hand with Fitspin? Write to fitspin@nextarcstudio.com, or use Settings › Send feedback or an idea in the app. Every message is read by a person, and we reply within two working days.
Email fitspin@nextarcstudio.com
Common questions
Do I need an account? No. Everything works without one. Signing in only keeps bought credits safe across phones and reinstalls.
Where are my photos? On your phone. They only leave it for the AI features you choose to use; see the privacy policy.
How do I cancel Premium? In the app, Settings › Manage & restore › Change or cancel plan, or in iOS Settings › your name › Subscriptions.
I bought something and don’t see it. Settings › Manage & restore › Restore purchases.
How do I delete my data? Settings › Delete account removes everything on our side; deleting the app removes everything on your phone.